Services

What we can help with

Everything below is handled by a real person, explained in plain language.

Research & fact-finding

We gather the facts, check them against more than one source, and hand you a short, readable answer with the sources attached.

  • Comparisons and options
  • Rules, entitlements and requirements
  • Product and supplier checks

Practical guidance

Step-by-step help with the things that have to be done in a particular order.

  • Forms and applications
  • Renewals and deadlines
  • Processes, start to finish

Local information

Kept current, and checked before we pass it on.

  • Opening hours and locations
  • Who to call for what
  • Community and support services

Plain-English tech help

If technology is the obstacle, we'll unblock it without the jargon.

  • Email and accounts
  • Websites and domains
  • Files, backups and moving data

Referrals & signposting

The honest answer is sometimes "that's not us". When it is, we'll point you to someone who can help properly.

Not sure if it's a fit?

Ask us anyway. Worst case, you get a free "no, but try these people".

Ask a question

Ready when you are

Tell us what you need — we'll tell you honestly whether we can help.

Get in touch